Forwarding request
SH0008
Requested: 2026-06-24 10:00 · Last updated: 2026-06-28 15:40
📋 Process stages and what you can still change (tap to expand)
1) Awaiting Inbound — the parcel has not reached the warehouse yet. Items and recipient can be edited. If tracking shows delivery but the status does not change, contact us.
2) Inbound Complete — scanned in at the warehouse. Only the recipient can be edited; item details are locked.
3) Weighing (packing) — with auto-packing, or once you approve the intake photos, we weigh and pack the parcel and send a quote. Nothing can be changed from this stage on.
4) Awaiting Payment — waiting for your payment after weighing.
5) Verifying Payment — we verify the payment and approve it.
6) Awaiting Dispatch — packed parcels are bundled for the truck or plane and wait to be loaded.
7) Dispatched — your parcel has left the warehouse.
※ Changes outside these rules are not possible as a rule. Exceptions are handled by support only where feasible, on the condition that delays and damage are not our liability, and incur an extra handling fee (from ₩1,400).
Cash-on-delivery charge
Our warehouse paid this on your behalf when receiving the parcel — COD ₩12,000 + fee ₩600 = ₩12,600
Order inquiryOD0015
Ask anything about this order and our team will reply here.
Processing times
Items(2)
Item details cannot be changed once packing and weighing have started.
Add-ons
Editable until inbound · read-only nowRecipient
Recipient details cannot be changed once packing and weighing have started.
Delivery note
This request is at the Dispatched stage — nothing, including items and recipient, can be changed. Contact us with any questions.