Guide

Customs & restricted items

The items below are restricted at customs or need extra paperwork or declarations. Please check before you buy.

Prohibited imports
  • Live ammunition, replica firearms and parts
  • Narcotics and items suspected of being related to them
  • Counterfeit currency and counterfeit goods
  • Endangered species, plants and products made from them
Conditionally allowed (paperwork required)
  • Food and health supplements (ingredient list required)
  • Cosmetics (full ingredient list required)
  • Medicines and medical devices
  • Veterinary medicines and animal feed
Items that need care in transit
  • Power banks and products containing lithium batteries (separate declaration)
  • Liquids and gels (handled separately above 100 ml)
  • Lighters and aerosols (flammable)
  • Knives, scissors and other sharp tools (reinforced packing required)

This is general guidance. Whether an item actually clears customs depends on the latest notices from customs and the relevant authorities. If you need certainty, contact support.