Forwarding request
SH0003
Requested: 2026-06-15 16:50 · Last updated: 2026-06-21 08:30
📋 Process stages and what you can still change (tap to expand)
1) Awaiting Inbound — the parcel has not reached the warehouse yet. Items and recipient can be edited. If tracking shows delivery but the status does not change, contact us.
2) Inbound Complete — scanned in at the warehouse. Only the recipient can be edited; item details are locked.
3) Weighing (packing) — with auto-packing, or once you approve the intake photos, we weigh and pack the parcel and send a quote. Nothing can be changed from this stage on.
4) Awaiting Payment — waiting for your payment after weighing.
5) Verifying Payment — we verify the payment and approve it.
6) Awaiting Dispatch — packed parcels are bundled for the truck or plane and wait to be loaded.
7) Dispatched — your parcel has left the warehouse.
※ Changes outside these rules are not possible as a rule. Exceptions are handled by support only where feasible, on the condition that delays and damage are not our liability, and incur an extra handling fee (from ₩1,400).
Order inquiryOD0003
Ask anything about this order and our team will reply here.
Processing times
Items(3)
Item details cannot be changed once packing and weighing have started.
Split items (separate box)
You can move part of this request to a new request (new order number) and receive it in its own box — recipient, route and add-ons are carried over.
※ The split fee follows the add-on price list (₩500 before intake · ₩1,000 after) and is billed on the original request.
Add-ons— no add-ons selected
Editable until inbound · read-only nowRecipient
Recipient details cannot be changed once packing and weighing have started.
Delivery note
This request is at the Packing / Weighing stage — nothing, including items and recipient, can be changed. Contact us with any questions.